Designations and Certifications

Giving managers and other professionals opportunities for greater respect and recognition, career advancement and increased salary potential

• CAI has awarded almost 1,500 PCAM (Professional Community Association Manager) and more than 3,000 AMS (Association Management Specialist) designations
• The National Board of Certification for Community Association Managers (NBC-CAM) has awarded almost 6,000 CMCA (Certified Manager of Community Associations) certifications

Education

Professional development that provides practical information and perspective, improved professional skills and invaluable networking opportunities

• National conference and exposition
• Annual Law Seminar
• CEO-MC Retreat
• Large-Scale Manager’s Workshop
• More than 175 professional education courses a year
• Homeowner classes offered throughout the country
• Two regional conferences

CAI Direct (Customer Care Center)

Customer-service representatives who help members find the information and resources they need

• Toll-free line:  888-224-4321 (staffed M-F, 9:00 a.m. to 6:30 p.m. ET)

Website (www.caionline.org)

A treasure of information members need to fulfill their responsibilities and manage their communities, careers and businesses

• Public and members-only content—news, information, education, directories, career support and more, available seven days a week, 24 hours a day

Community Associations Press

The largest collection of books and guides that specifically address community association governance and management—written by experts who know the issues and know what members need to succeed

• More than 100 educational publications and an online bookstore

Periodicals

Delivered directly to member homes, businesses or computers, providing ideas and solutions to help members stay abreast of the latest issues and trends affecting community associations

• Common Ground—a bi-monthly, award-winning magazine for all members
• Fast Tracks—a monthly e-newsletter for all members
• Community Manager—a bi-monthly, full-color newsletter for professional managers and management company primary contacts
• CEO Insights—a bi-monthly e-newsletter for management company executives
• Law Reporter—a monthly e-newsletter for business partners, management company executives and managers
• Minutes—a bi-monthly e-newsletter for community association volunteer leaders and homeowner members
• Chapter magazines and newsletters
• Upward Directions—a bi-monthly e-newsletter published by NBC-CAM for managers with CMCA certification

Legislative and Regulatory Representation

Ensuring that the best interests of members are heard and keeping members up to speed on legislation and regulation that can affects their homes, communities, careers and businesses

• 26 legislative action committees (LACs) help CAI monitor and work state legislation on issues such as foreclosure, manager licensing, condominium and planned community acts and alternative dispute resolution
• CAI tracks several hundred pieces of state legislation annually, most aimed at controlling or regulating community associations

Press Relations and Communications

Working with the media and other stakeholders to enhance the understanding and perception of community associations and the volunteers and professionals who sustain them

• Providing accurate and balanced information on the nature, benefits and challenges of association-governed communities
• Promoting the value of professional management, effective governance and responsible and informed citizenship